Parakeet
Basic Care Plan
For smaller sites with light content needs.
- Quarterly full backup (database, website files, WordPress export).
- Quarterly plugin & theme updates.
- Quarterly error log review (flagging PHP or server issues).
- 1 minor content update per quarter included. (Additional updates billed at $100 TTD each.)
- Email support: account creation, alias setup, spam troubleshooting (limited to 1 incident/quarter).
Response time: within 3–4 business days.
$1,200 TTD / quarter ($400 TTD / month)
Parrot
Standard Care Plan
For active SMEs needing regular attention.
- Monthly full backup (database, website files, WordPress export).
- Monthly plugin & theme updates.
- Monthly error log review.
- 2 minor content updates per month included. (Additional billed at $100 TTD each.)
- Email support: account creation, aliases, spam troubleshooting (up to 2 incidents/month).
- 1 moderate coding fix per quarter included (additional coding billed $500 TTD per task).
Response time: within 1–2 business days.
$1,500 TTD / month
Macaw
Advanced Care Plan
For mission-critical sites (e-commerce).
- Weekly full backups (database, website files, WordPress export).
- Weekly plugin & theme updates.
- Fortnightly error log review + performance and security monitoring.
- Up to 4 minor content updates per month included (extra at $100 TTD each).
- Email support: unlimited account setup, spam/debugging.
- 1 moderate coding update per month included (extra coding beyond this at $500 TTD per task).
- Fortnightly homepage/feature updates (slideshow refreshes, promotions).
Priority response time: same/next business day.
$4,000–$6,000 TTD / month
